FAQ
GENERAL FAQS
- HOW LONG DOES A GAME LAST?
- ARE LARGE GROUPS WELCOME?
- CAN I DRINK & EAT WHILE PLAYING?
- IS PUTTSHACK ADA ACCESSIBLE?
- WHAT COURSE WILL I BE ON? CAN I REQUEST A SPECIFIC COURSE?
- WHAT TIME SHOULD WE ARRIVE FOR OUR BOOKING?
- CAN WE STAY IN THE VENUE ONCE WE ARE DONE PLAYING MINI GOLF?
- CAN I BOOK A TABLE FOR FOOD AND DRINK?
- CAN I BRING MY TINY DOG IN? HE’S POTTY TRAINED…
- CAN I RENT A PRIVATE COURSE, RESERVE AN EXCLUSIVE AREA/AREA IN THE BAR OR THE WHOLE VENUE?
BOOKING FAQS
- DO I HAVE TO BOOK A GAME OF MINI GOLF IN ADVANCE?
- CAN I REDEEM MORE THAN ONE PROMOTION AT ONCE?
- CAN I ADD A GAME OF MINI GOLF ON AFTER I PLAY?
- HOW DO I CANCEL MY RESERVATION?
- CAN I JUST WALK IN AND PLAY WITHOUT A RESERVATION?
- MY GROUP OF 12 PEOPLE WANT TO PLAY TOGETHER? HOW MANY PEOPLE CAN PLAY AT ONCE?
- HOW FAR IN ADVANCE CAN I BOOK A RESERVATION?
- HOW MUCH DOES IT COST TO RENT CLUBS? CAN I BRING MY OWN PUTTER?
- WHAT IF I’M RUNNING A BIT LATE? WILL I LOSE MY SPOT?
- CAN I BOOK ONLINE AND PAY AT THE VENUE WHEN I ARRIVE?
REGISTRATION FAQS
- WHY DO ALL PLAYERS HAVE TO REGISTER?
- CAN I ADD/REMOVE PEOPLE FROM MY BOOKING?
- WHAT IS A SCREENNAME AND HOW CAN I CREATE/CHANGE MINE?
- HOW CAN I GET THE FINAL SCORES OF THE MINI GOLF GAME I JUST PLAYED?
PRO TIPS + FAQS
- WHAT IF THERE IS A TIE AT THE END OF A GAME?
- MY GOLF BALL ISN’T REGISTERING!
- I WON A PRIZE ON THE PRIZE WHEEL! HOW CAN I CLAIM THIS?